
HR Onboard
Delivery System and Application
An effective delivery system means conducting the right activities in the right way – efficiently and cost effectively to achieve desired objectives.
Delivery System Requirements
- Leadership – qualities and competency [link to leadership traits]
- Integrity – effective practices and ethical behaviour (such as honesty and transparency)
- Efficient management systems – integrated, robust technology etc.
- Excellent work culture and attitudes
- Skilled and well trained staff, particularly front-line
- Well rewarded staff in terms of remuneration and development opportunity
- Conducive environment – well designed and maintained buildings, equipment and IT systems, sufficient capacity, for both customers and employees
Public Expectations
- Monitor and respond speedily to a rapidly changing environment
- Enhance quality of human resources to facilitate change and transformation
- Deliver quality services to customers