Sometimes referred to as the “forgotten step,” orientation is a vital part of the recruitment process. In orientation, circumstances have changed. We are no longer dealing with a candidate whom we are trying to decide if we are going to select. In orientation, we are dealing with employees (see note on Heaven or Hell?). For this reason we may feel it is not as important to be aware of or use “best practices.”34 Whatever the root causes, we need to see orientation as being an essential part of the process and like each of the four other parts we should be using the best practices available.


34 It is interesting to note that when employees participate in an orientation session it is normally the first time they are being paid - an even better reason to use “best practices!”




Motor Carrier Passenger Council of Canada (MCPCC), 10350 Yonge Street, Suite 206, Richmond Hill, Ontario L4C 5K9
Telephone 905-237-0533   Toll-free 1-877-631-0533   email